1-888-875-0388- Volaris Airlines cancellation policy

Comments · 16 Views

Do you have a flight with Volaris that you can no longer use? It happens to more people than you think! We help many travelers like you get money back from their non-refundable flights every year.

Can I cancel my Volaris flight and get a refund?


Unfortunately, Volaris does not allow flight cancellations. If you do not use your ticket for the specified flight, it is non-refundable and cannot be used for services requested on other flights or bookings. For flights to and from the United States only, you can cancel or change your reservation within 24 hours of your purchase without any fee or penalty as long as the flight was booked 7 days or more before the departure date. Don't worry, you can still sell your flight to someone else and get your refund that way! More on this below.


Can I change my Volaris booking?


Yes! Volaris allows date, time and destination changes for their flights. However, there are a few things to consider:

  • You cannot make changes on the website if you book through a travel agency.
  • If you make changes to your itinerary on the website, they will apply to all customers included in the booking
  • When your outbound flight has already departed, you can only change the time and date of your return flight.
  • If you want to change the origin or destination of one of your flights, remember to make the corresponding changes to the others.

Can I change the name on my Volaris booking?

Yes! Volaris allows name changes for their flights. You have the option to change the name on your ticket up to 4 hours before your flight. To obtain it, you must call the Call Center, pay the corresponding fee, and an agent will make the requested name change.


You cannot change the name if:

  • You have already checked in
  • You purchased your flight with Volaris electronic credit
  • Your flight has begun, and you did not show up for a segment of it
  • You want to change an adult ticket to a ticket for a minor or for an unaccompanied elderly person


Volaris name change fees


National routes

  • $899 MXN- approximately $48 USD

International routes

  • $90 USD

International routes between Central America

  • $90 USD


Where can I sell my Volaris flight?

You can sell your flight on SpareFare. We are like eBay for travel reservations, with the added benefit of secure transfers and expert customer support. Click here to sell your flight.


Volaris Airline: Key Features and Services

When it comes to features and services, Volaris Airline leaves no stone unturned. Let's explore some of the highlights of flying with Volaris Airline:

  1. Affordable Fares: Volaris Airlines is dedicated to providing cost-effective travel options for budget-conscious travelers. With its strategic pricing strategy, the airline ensures that flights do not burn a hole in your pocket.
  2. Flexible Booking Options: Whether you prefer to book through Volaris Airline's official website, mobile apps or third-party platforms, you can easily find a booking method that suits your convenience.
  3. Comfortable Cabin: The Volaris Airline cabin is designed to offer a comfortable and relaxing journey. With spacious seats, ample legroom and ergonomic design, you can relax and enjoy your flight to the fullest.
  4. In-Flight Convenience: Volaris Airlines understands the importance of in-flight convenience. From free snacks and drinks to Wi-Fi connectivity, the airline ensures you have a pleasant and enjoyable journey.
  5. Additional Services: Volaris Airline offers a variety of additional services, such as car rental, travel insurance and hotel reservations, to make your travel experience smooth and hassle-free.

Volaris Cancellation Policy

Volaris Airlines provides a clear cancellation policy that outlines the rules and procedures for canceling your flight. It is important to familiarize yourself with the main points to avoid any unexpected surprises. Here are the important details you need to know for the Volaris Cancellation Policy:

  1. Cancellation Period: Volaris allows passengers to cancel their flight up to 4 hours before the scheduled departure time.
  2. Cancellation Channels: You can cancel your Volaris flight through multiple channels, including the official website, mobile app, customer service center or at the airport.
  3. Fees and Penalties: Cancellation fees depend on fare type and time of cancellation. It is advisable to check the fare rules before making any changes to your booking.
  4. Refunds: Volaris offers refunds for eligible canceled flights. The amount of the refund depends on various factors, such as the type of fare, the time of cancellation and any penalties applied.

Volaris 24-Hour Free Cancellation Policy

Volaris Airlines provides passengers with the convenience of a 24-hour free cancellation policy. This policy allows you to cancel your flight within 24 hours of booking without incurring any charges. Here are the main things you need to know about this policy:

  1. Eligibility: A 24-hour free cancellation policy is available on all Volaris flights, regardless of fare type.
  2. Time frame: You must cancel your flight within 24 hours of booking to qualify for free cancellation.
  3. Cancellation Channels: Volaris offers multiple channels to cancel your flight within the qualifying time period, including their official website, mobile app, customer service center or at the airport.
  4. Refunds: If you qualify for 24-hour free cancellation, Volaris will issue a full refund to the original form of payment.

Volaris Cancellation Fee Structure

The cancellation fee charged by Volaris Airlines depends on various factors, such as the fare type, the time of cancellation and the specific terms and conditions associated with your booking. Here are the main things to consider:

  1. Fare Types: Volaris offers different fare types, each with its own set of rules and cancellation fees. The specific fare type you select when booking will determine the applicable cancellation fee.
  2. Time of Cancellation: The time of your cancellation is an important factor in determining the amount of the cancellation fee. Generally, the closer to the departure date you cancel, the higher the cancellation fee may be.
  3. Flexible Fares: Volaris offers flexible fare options that provide a more lenient cancellation policy and reduced or waived fees. These fares usually come with a higher initial cost but offer more flexibility in the event of changes or cancellations.
  4. Non-Refundable Fares: Volaris also offers non-refundable fares, which usually have stricter cancellation policies and higher cancellation fees. It is important to carefully check the terms and conditions relating to non-refundable fares before booking.

To determine the exact cancellation fee for your specific flight type and fare, it is recommended to consult the Volaris Airlines website or contact their customer service directly. They will be able to provide you with accurate and up-to-date information based on your individual circumstances.

Mitigating Cancellation Fees

Although cancellation fees are usually unavoidable, there are some strategies you can use to reduce the impact:

  1. Travel Insurance: Consider purchasing travel insurance that includes trip cancellation coverage. This can provide financial protection if you need to cancel your flight due to unforeseen circumstances, such as illness or an emergency.
  2. Book Flexible Fares: Choose flexible fare options when available. Although these fares may have a higher initial cost, they often come with cheaper cancellation policies and reduced fees, offering more flexibility in the event of changes or cancellations.
  3. Plan Ahead: Whenever possible, try to finalize your travel plans in advance. By avoiding last-minute changes or cancellations, you can minimize the risk of incurring higher cancellation fees.


How to Cancel Volaris Airline Tickets Step by Step ?

Step 1: Review the Cancellation Policy

Before proceeding with cancellation, take a moment to familiarize yourself with Volaris' cancellation policy. Understanding the terms and conditions, including any applicable fees or restrictions, will help you navigate the process more effectively.

Step 2: Gather Booking Information

Make sure you have all the necessary details at hand. This includes your reservation number, flight details (such as the city and date of departure and arrival) and passenger information.

Step 3: Choose a Cancellation Channel

Volaris Airlines provides several options to cancel your ticket. Choose the one that suits you best:

Important Considerations

When navigating the Volaris Airlines refund process, there are some important considerations to keep in mind:

  1. Cancellation Fee: Depending on the type of fare and time of cancellation, certain fees or penalties may apply. This fee will be deducted from the refund amount.
  2. Processing Time: The refund process may take some time to complete. Volaris Airlines strives to process refunds in a timely manner, but the exact period may vary based on factors such as the payment method and the amount of the request.
  3. Communication with Volaris: If you have any questions or concerns regarding your refund, it is recommended to contact Volaris customer service. They can give you updates on the status of your refund and address any questions you may have.